Cookie Policy

Eden Profile COOKIE POLICY

We use cookies to improve the quality of our site and service and to try and make your browsing experience meaningful.

When you enter our site our web server sends a cookie to your computer which allows us to recognise your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when for example you log-in to the site, then we know that the cookie information relates to you.

By proceeding beyond this page, you consent to our cookie settings and agree that you understand this Cookies Policy which explains how you can manage your cookie choices and preferences.

This cookies policy explains:

·        What are cookies?

·        Why do we use cookies?

·        Managing your cookies preferences

WHAT ARE COOKIES?

Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the site. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are only used where you ask us to remember your login details for when you next return to the site and will last for a longer duration.

WHY DO WE USE COOKIES?

The cookies used on www.edenprofile.com are explained below and based on the International Chamber of Commerce guide for cookie categories.

1. Strictly necessary cookies

Strictly necessary cookies allow you to use essential features of our site such as enabling you to order more easily.

The essential features of our site require strictly necessary cookies so that we can remember your postcode and what is in your shopping basket whilst you continue to order products from our site and/or navigate to different pages of the site. We are also able to identify you as being logged in to www.edenprofile.com and to ensure that you are able to access the appropriate features on our site.

If you choose not to accept these cookies, you will be unable to use our site for ordering, claiming rewards, only for browsing.

2. Performance cookies

Performance cookies collect information about how you use our site so that we can improve the quality of our site and service.

Our performance cookies do not collect any information that could potentially identify you. All information collected is anonymous and is used by us to:

·        provide statistics on how our site is used;

·        monitor which website our users arrived from; and

·        help us improve the site by measuring usage information and any errors which occur during our users browsing experience.

3. Functionality cookies

Functionality cookies used on our site provide you with improved browsing and site functionality whilst you are browsing for example, if you require help and assistance with your order or to enhance your future visits to our site, for example, log in. These cookies may share information with partners to provide services on our site. The information shared is only to be used to provide the service, product or function and not for any other purpose.

4. Targeting & Sharing cookies

Targeting & sharing cookies offer you a customised browsing experience by providing you with interest-based services both on this site and on some other websites too.

Cookies which customise your browsing experience on our site only collect information by reference to the IP address that you are using. Some of these customised browsing experiences may be linked to services provided by third parties which provide these services for recognising that you have visited our site. This information is used to inform you of products and/or services which may be of interest to you or for services provided by our third-party partners.

These cookies may also link to social networks such as Facebook or Twitter provide advertising agencies with information on your visit so that they can present you with adverts which may be of interest to you.

For more information about this type of interest based advertising, and about how to turn this feature off please visit http://www.youronlinechoices.com/uk/your-ad-choices.

5. First Party cookies

First party cookies are set by the website, you are visiting, and they can only be read by that site.

6. Third Party cookies

For data collection and advertising targeting a cookie is saved on your device for the following purposes.

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third-party analytics company who will set their own cookie to perform this service. We use these to improve our website UX, products, services and advertising.

The website you are visiting may also contain content embedded from, for example, YouTube, Facebook or Twitter, and these sites may set their own cookies. Third parties use cookies and other storage technologies to collect and receive information from our website to provide measurement services, create custom audiences, similar audiences and targeted advertising. In remarketing, we are reaching people who previously visited our website and match them based on how they interacted with our website with the right message. Additionally, we use similar audiences, that help us expand our promotions by targeting new users with similar characteristics to our site visitors. Facebook and other third parties can use the data for own advertising purposes and may also have the capability to track your browsing across different sites. More details about Facebook privacy policy can be found here: https://www.facebook.com/about/privacy.

7. Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

8. Persistent cookies

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

9. Flash cookies

Many websites use Adobe Flash Player to deliver video and game content to their users. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users.

Below is a list of the cookies on Edenprofie.com and details on how we use them.

COOKIE NAME COOKIE PURPOSE

Analytics These cookies show us how you found our website and enable the function of Google Analytics which allows us to analyse visitor statistics such as visits, browser usage, shopping times and response to marketing activity. This helps us to improve our website and your shopping experience.

Compatibility cookies These cookies determine whether your browser supports features on our website.

Session Id Cookies This cookie allows us to respond to actions such as ‘add to basket’ – Necessary for the website to function.

Cookies that recognize users These cookies help us to identify you and provides security when you are using our website.

JSE This cookie is used to remember if Javascript is enabled on your browser, which allows you to view videos and dynamic content on our website.

Made to measure cookies These cookies are used to store details of your customized order, for example, colour, materials and finishes,

First Party Cookies

wordpress_test_cookie – issued by the Eden Profile website for testing if cookies work within your device

eden_location_dismiss- issued by the Eden Profile website for retention of the location bar

mailpoet_page_view & mailpoet_subscriber – issued by the Eden Profile website for remarketing

wordpress_ prefixed cookies – issued by the Eden Profile website for allowing you to be logged into your customer account

woocommerce_cart_hash & woocommerce_items_in_cart – issued by the Eden Profile website for storing

Third Party Cookies

__utma – issued by Google Analytics for analytics purposes

__utmb – issued by Google Analytics for analytics purposes

__utmc – issued by Google Analytics for analytics purposes

__utmz – issued by Google Analytics for analytics purposes

WRUID – issued by ClickTale for analytics purposes

Google Ads for better advertising purposes, remarketing and similar audiences.

Facebook for data collection, custom audiences, similar audiences, better targeting ads from Facebook and its partners.   

MANAGING YOUR COOKIE PREFERENCES

Some of the cookies used by our site are served by us, and some are served by third parties. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note, however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site if you do so.

Our Privacy Policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.

You can manage the collection and use of certain information here:

For Google Analytics at tools.google.com/dlpage/gaoptout

For Google Ads and what opt out does and doesn’t do, visit: https://support.google.com/ads/answer/2662922?hl=en-GB and details on how we use them.

COOKIE NAME COOKIE PURPOSE

Analytics These cookies show us how you found our website and enable the function of Google Analytics which allows us to analyse visitor statistics such as visits, browser usage, shopping times and response to marketing activity. This helps us to improve our website and your shopping experience.

Compatibility cookies These cookies determine whether your browser supports features on our website.

Session Id Cookies This cookie allows us to respond to actions such as ‘add to basket’ – Necessary for the website to function.

Cookies that recognize users These cookies help us to identify you and provides security when you are using our website.

JSE This cookie is used to remember if Javascript is enabled on your browser, which allows you to view videos and dynamic content on our website.

Made to measure cookies These cookies are used to store details of your customized order, for example, colour, materials and finishes,